When you send a tour request, we use your information to respond, check availability, and coordinate practical details. This notice explains the basics in plain language.
Typically, this includes the information you enter on the request form—such as your name, email, phone number, preferred date, and traveler count. If you share accessibility or timing notes, we use those to support your request.
We only share the information needed to coordinate the experience and provide support. We take reasonable steps to keep your details secure and limit access to authorized staff.
You can update or correct details by contacting support. If you no longer wish to receive email updates, you can adjust your preferences by reaching out.
If you have questions about how your information is used, please contact us through the support desk. We’ll help you as quickly as we can.